This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.EzAuto.co.za (the “Site”). For your added protection this website subscribes to and complies with the voluntary privacy principles contained in the Electronic Communications and Transactions Act 25 of 2002. We will not disclose personal information in any manner not set out in this policy. The Protection of Personal Information Act protects you. The Protection of Personal Information Act (POPI) is aimed at protecting your personal information and prescribes what we must and must not do with it. POPI created an Information Regulator that checks companies like EzAuto manage personal information in a responsible manner that respects your privacy.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Request Information
We use the Contact Request Information that we collect generally to Contact any visitors requesting information or that would like to use EzAutos services placed through the Site (including processing your documents uploaded, arranging for car inspection, and providing you with agreements and/or order confirmations). Additionally, we use this Contact request Information to: Communicate with you; Screen our Clients for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We also use Contact request information to arrange a call time and date with you. We use your phone number to contact you. If you provided us with your car details we will review the book value of the car. Any FICA documentation received will be processed and stored. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Other uses of device Information, Including: advertising and retargeting. We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page. You can opt out of targeted advertising by: OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. Opt-out links from services we use. Links include: FACEBOOK GOOGLE BING Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place information on the site, we will maintain your Information for our records unless and until you ask us to delete this information.
We do not intentionally collect or use the personal information of children (persons under the age of 18 years), unless with the express consent of a parent or guardian or if the law otherwise allows or requires us to process such personal information.
You may, on reasonable grounds, object to us using your personal information. If you object, we will stop using your personal information, except if the law allows its use.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Support@EzAuto.co.za or by mail using the details provided below: EzAuto (pty) LTD, 19 Edison way Century City, Cape Town, 7441